Maintenance and Support
We make sure the system keeps working for years: the controller reports faults on its own, configurations are backed up, we make changes at your request and visit the site under contract.
from €30 · per month
A system keeps running for years if someone looks after it: backups, updates, small changes as life in the house changes. We maintain our own systems, as well as systems built by other integrators, once we have audited them.
What’s included
Warranty
12 months on programming: we fix errors free of charge.
Monitoring
The controller reports faults and loss of connection on its own.
Backups
Configurations are saved, software is kept up to date.
Changes
New scenes, schedules, new devices.
Site visits
Scheduled and on call.
Advice
By phone, Viber, WhatsApp and Telegram.
How the work goes
- 1
Connection
We set up remote access and monitoring.
- 2
Check
We make a backup and check the system.
- 3
Contract
We agree the scope of work and response times.
- 4
Ongoing work
We keep a service log and update the documentation after every change.
What you get
- Service log
- Up-to-date documentation after every change
- Configuration backups
Not included
- Replacement of faulty equipment — quoted separately
Price
from €30
per month
What the price depends on
- — Size of the system
- — Hours of changes per month
- — Whether scheduled visits are needed
Timing
On working days we reply within a few hours. Site visits in Belgrade — the next working day; urgent visits by arrangement.
For Whom
- All clients with existing systems
Frequently Asked Questions
Get a Preliminary Estimate
Leave your contact details — the engineer will get in touch, clarify the task and give you an approximate cost. The consultation is free.